Sault's new website is missing parts

City of Sault Ste. Marie's New Website

The City of Sault Ste. Marie has launched its updated website after 20 years, featuring a "fresh look, faster access, and easier navigation" that simplifies connecting with City services.

The website is organized around central themes of live, work, play, and government, similar to other municipalities like Sudbury.

However, a notable difference is the lack of a 311 Customer Service Management system, a dedicated municipal telephone number used in many Ontario cities to route non-emergency calls for municipal services.

A 311 CRM is a technology system that helps businesses manage and analyze all interactions with their current and potential customers.

The new website aims to provide a picturesque flow of information in an easy-to-understand format.

Author's summary: Sault Ste. Marie's new website lacks 311 system.

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Sault This Week Sault This Week — 2025-10-26

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