Caring: An Underrated Skill Critical for Lean Leaders

Caring: An Underrated Skill Critical for Lean Leaders

A caring supervisor can be the deciding factor between an employee engaging or remaining on the sidelines.

Caring is often categorized as a "soft skill", which is mistakenly seen as less important than "hard skills".

Nothing can be further from the truth!

In fact, soft skills, or "people skills" and "human skills", are critical to achieving hard, bottom-line results.

This article focuses on the employee-supervisor relationship, making a case for why supervisors should care for their team members.

It also reviews ways supervisors can demonstrate care, starting with defining "caring" in this context.

Author's summary: Caring is crucial for lean leaders.

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IndustryWeek IndustryWeek — 2025-10-14

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