For our October magazine edition, we asked our State of Retail panel members about their challenges with theft and cybersecurity, and the measures they take to address them.
Security is a concern, but it is considered a moderately low threat compared to previous years. However, cybersecurity is an area that could benefit from more vigorous controls.
Shoplifting is the primary issue, although it is a rare occurrence. To minimize risk, the store has:
The best prevention after cameras and security systems is an attentive staff.
Author's summary: Retailers face challenges with theft and cybersecurity, but attentive staff and security measures can help minimize risks.